ENV strongly believes in a customer-focused quality management system. ENV is currently working towards company-wide ISO 9001 accreditation. Developed by the International Organization of Standardization, ISO 9001:2000 is a comprehensive set of standards for quality assurance in manufacturing and service industries. ENV has successfully achieved ISO 9001 accreditation for its Northeast operation in both clean air device certification and instrument calibration. ENV expects to achieve ISO 9001 certification for all regions in the near future. We believe that implementing ISO 9001 has improved ENV’s business operations and added value for its customers.

Quality Policy

ENV is dedicated to providing our customers with high quality service to assure that their contamination control and laboratory equipment perform reliably, with minimal downtime, and in accordance with appropriate standards and specifications.

At ENV, quality service means delivering the agreed upon service on time, with qualified technical personnel, and at the negotiated price. Our services are competitively priced and emphasize the use of technology to provide our customers with added value while maintaining profitability.

ENV strives to exceed our customer's expectations through the use of quality programs that:

  • Demonstrate management's commitment to the quality system.
  • Make all employees responsible for quality improvement.
  • Seek continuous improvements in quality.
  • Emphasize prevention before correction.
  • Provide employees with opportunities to grow personally and professionally.

Testing, Certification and Calibration Standards
ENV's procedures for testing, certification and calibration services conform to recognized national and manufacturer standards. Acceptance criteria are based on the recognized national standard or manufacturer's specification as appropriate.

Test Equipment and Calibration
Our test equipment has been selected for accuracy and reliability. Our calibration schedule meets the requirements of IEST RP-CC-0013 or manufacturer's recommendation. All calibration is performed at independent calibration laboratories with NIST traceable standards. We require as-found calibration data for all primary equipment.

Technician Training and Performance Monitoring
ENV technical managers and senior field service technicians who test and certify biosafety cabinets are all accredited under NSF International's Biohazard Cabinet Field Certifier Program. ENV managers serve on the NSF Biohazard Cabinet Field Certifier Program's Steering Committee and subcommittees.

ENV field service managers and field service technicians who test and calibrate laboratory equipment receive training directly from equipment manufacturers.

All technicians receive ongoing training from our field service managers, equipment manufacturers, attendance at industry technical meetings, and independent seminars.